Call Value Management
Your strategy and timing are key to the success of your business. Maximise the value of all your incoming calls with Choice Connect.
We help you to define, track, record and measure your call campaigns, staff responses and sales outcomes. Improve call value with a Choice Connect plan.
Motivate Better Customer Responses
When people call one of your 1300 numbers, you have that one chance for a sale. To make sure all callers are satisfied, appreciative and adoring, the way the call is managed is vital. Choice Connect's Coaching Module allows your constructive feedback to staff to boost sales.
Make More from Missed Inbound Calls
Every time a caller doesn't get through to you because the line is busy, unanswered or it's outside of business hours, you lose a sale.
Missed Call Notifications from Choice Connect report caller data to enable follow up with incoming callers that would usually be lost.
Discover Choice Connect
The Choice Connect portal provides you with a call value management platform. We help you to more cost effectively convert leads from your 1300 numbers.
Efficient Call Tracking and real time reports activate new revenue sources.
Testimonials
"Choice Connect gave us all the tools we needed to maximise our revenue. Their customer service is excellent..." Read more
"We were delighted with how Choice Connect helped us gain additional revenue from calls we would otherwise have missed..." Read more
"There is more money wasted in advertising by underspending than by overspending. Years ago someone said that underspending in advertising is like buying a ticket halfway to Europe. You've spent your money but you never get there." - Morris Hill.
Choice Connect have researched practices in Australia, Europe and North America to deliver a robust solution for improving call value management. Both affordable and practical, the Choice Connect platform gives you the advantage in your market through:
- Call Tracking and Monitoring tools with reporting in real-time.
- Missed Call Notifications that provide caller data for maximising revenue.
- Web visitors being able to call you while they're online viewing your website.
- A voice response menu enabling callers to choose services, also saving on staff time.
- Reports that detail advertising source, caller demographics, peak activity times, and more.